LallaDrive 100% Women-Only ← Back to Home

Data Protection & Privacy Policy

Effective Date: November 2026

1. Introduction & Commitment

At LallaDrive, protecting your personal data and ensuring absolute confidentiality is our highest priority. Because our platform is dedicated to a trusted, women-only mobility experience, we maintain rigorous technical and organizational security standards to safeguard your digital footprint.

2. Information We Collect

To provide secure ride-hailing and scheduled transport services, we collect only necessary data points:

  • Identity & Verification Data: Phone numbers (via secure OTP verification), user names, and KYC documents (such as driver's licenses and national IDs for verified drivers).
  • Location & GPS Data: Real-time geographical coordinates collected exclusively during active rides to match passengers with nearby drivers and ensure route security.
  • Device & Technical Logs: Standard application telemetry, IP addresses, and device identifiers to prevent fraud and optimize system performance.

3. How We Use Your Data

Your information is utilized strictly for core operational purposes:

  • Facilitating secure ride-matching between verified women passengers and drivers.
  • Enhancing safety features, emergency check-ins, and trip tracking.
  • Sending critical notifications regarding account verification codes (OTP) and trip updates.

4. Data Sharing & Non-Disclosure Policy

We do not sell, rent, or trade your personal data. Information is shared only under strict conditions:

  • Between matched passengers and drivers solely for trip completion purposes (e.g., first name, pickup location).
  • With trusted infrastructure and SMS gateway partners required to deliver authentication services securely.

5. Your User Rights & Account Deletion

You maintain full ownership and control over your personal records:

  • Access & Correction: You can view and update your profile information directly inside the mobile application.
  • Data Deletion Request: You have the right to request the complete erasure of your account and associated personal data at any time by contacting our support desk.

6. Contact Information

If you have any questions, concerns, or requests regarding this Data Protection Policy, please reach out to our privacy compliance team: